Terms and Conditions
Order Acceptance: All orders subject to credit approval and acceptance of factory.
Prices: Prices are subject to change without prior notice.
Terms: Net 30. A finance charge of 1.5% per month (18% per annum) will be assessed on past due invoices. No new orders will be shipped when overdue invoices exist.
Freight: Normal transportation costs will be prepaid and added to invoice.
Packaging: Our standard method is bulk packaging. If individual cartons are required, we can do so for an additional charge.
Claims: All product is shipped F.O.B. Factory in good condition with title of the merchandise passing to the buyer upon delivery to common carrier. The buyer has responsibility for immediately inspecting goods upon delivery. Any claim for shortage or breakage must be noted on freight Bill of Lading and filed promptly with the carrier. In the event of concealed damage, or if there was any visible damage, carrier should be notified immediately and an inspection requested. Contact Brownlee if UPS or RPS is involved. Hold all damaged goods with packing material intact until inspection is completed. Although our responsibility for shipment ends with acceptance by the carrier, we will assist, if necessary, in satisfaction of claims.
Quotations: Prices are firm for 60 days unless otherwise specified. All quotes on equals are subject to approval after submittal of cuts. We cannot guarantee approval.
Delivery Date: Due to circumstances beyond our control, estimated delivery dates are subject to change. Therefore, Brownlee Lighting accepts no liquidated damage claims resulting from such delays.
Hold Orders: Production for orders received without a specific shipping date will not be processed until a definite delivery date is given. Orders entered on a "Hold for Release" basis are subject to a price increase after 90 days.
Minimum Billing: Brownlee Lighting has no minimum billing requirements.
Cancellations: Orders may not be canceled unless we are reimbursed for work already performed and for special material purchased by our company. If an order is canceled after shipment, or if delivery is refused at destination, all warehousing and freight costs will be charged to the customer.
Returns: No merchandise may be returned without prior authorization and will be refused at loading dock if the Return Goods Authorization (RGA) number is not clearly marked on the outside of carton. An RGA number is valid for 30 days only. A credit toward future purchases will be issued for merchandise received by us in good condition, within three months of original invoice date. There will be a deduction of freight charges both ways, and is subject to a minimum restocking charge of 35%, as well as a reconditioning charge if necessary. Special finishes or custom orders may not be returned.
Specifications: We reserve the right to modify our fixtures or discontinue products without prior notice.
Lamps: Unless otherwise requested, 2,700K - 3,000K fluorescent lamps are included in all fixtures except the linear vanity and under cabinet models.
Finishes: Actual standard painted finishes may vary as a result of photography, monitor display and printing variances.
EISA Compliance: Please note that all 150W - 500W metal halide fixtures are in Compliance with EISA and Title 24. There are some changes to our wattage offerings in affected product lines.
All fixtures and products manufactured by Brownlee Lighting are warranted to be free from defective materials and workmanship, and that under normal installation and operating conditions when operated at rated voltage, they will be free from failure of lampholders, starters, ballasts or any other component part for a period of two years from date of invoice. Lamp failure, damage incurred in transit or from handling is excluded from the terms of this warranty. Our warranty covers only repair or replacement at our facility of the defective part(s), to the original purchaser, and excludes any responsibility for labor costs, freight expense or other loss of profit incurred by the purchaser. Brownlee Lighting reserves the right to examination of the reported defective product, or other proof, satisfactory to Brownlee Lighting of the defect.
Warranty Period: The Warranty Period for all Brownlee Lighting products is two (2) years from the date of purchase, except as follows: The Warranty Period for ENERGY STAR® rated products is three (3) years from the date of purchase. The Warranty Period for Generation 2 LED lighting products is five (5) years from the date of purchase. The Warranty Period for Generation 1 LED lighting products is three (3) years from the date of purchase.
This warranty is in lieu of all other warranties, expressed or implied. We further reserve the right to refuse to honor the above warranty, for any product(s) altered, improperly installed, or installed in applications for which not intended.